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Group Life Insurance - Aetna Life Insurance Company (800-377-3293)
Where to File a Claim
Retiree Death Reports should be referred to Benefit Express
at 888-409-3300. Subsequently, you or your beneficiary will be
provided instructions for filing a claim.
How To File A Claim
Please follow the instructions, complete the forms and provide
any requested documents.
If a Claim Is Denied
If a claim for life insurance or accidental death and personal
loss insurance is denied, in whole or in part, a notice will be
sent by the Insurance Company explaining the reason for the denial
including references to the appropriate plan provisions. TOP
If you have questions or do not agree with the denial, written
inquiry must be made within sixty (60) days from the date the
claim was sent to the DaimlerChrysler Corporation Group Insurance
Office at the address indicated in the Administrative Information
of the summary plan description.
- The letter should state the reason the claim should not have
been denied and should include a copy of the notice and any
additional documents, records, information, or comments that
have a bearing on the claim.
- Written notice of the final determination will be sent within
sixty (60) days after receipt of the appeal. If special circumstances
require an extension of time, you will be notified. TOP
SBU & HBU
How to File a Claim
In the event of your death, the local Corporate Human Resources
Office should be contacted. TOP
If a Claim is Denied
If a claim is denied in whole or in part, a notice will be sent
by the Insurance Company explaining the reason for the denial,
including references to the appropriate plan provisions.
If you have questions or do not agree with the denial, written
inquiry should be made within sixty (60) days from the date the
claim was denied to the Insurance Company office that denied the
claim, furnishing all information supporting the appeal.
- The appeal will be reviewed by the Insurance Company and
written notice of the final determination will be sent normally
within sixty (60) days after receipt of the appeal.
- If special circumstances require an extension of time, a notice
of such extension will be sent within sixty (60) days following
the appeal. TOP
SBU & HBU - Dependent Group Life Insurance - Aetna Insurance Company
(800-377-3293)
Where To File a Claim
In the event of a spouse or dependent child death claim, the Insurance Company should be
contacted at 1-800-377-3293. Claims should be filed promptly.
You or the applicable beneficiary will be provided forms and
instructions for filing a claim.
If a Claim Is Denied
If a claim is denied, a notice will be sent by The Insurance Company
explaining the reason for the denial. If you wish to appeal the
denial, written inquiry must be made within sixty (60) days from
the date the claim was denied to the Insurance Company office
that denied the claim, furnishing all information supporting the
appeal. The appeal will be reviewed by the Insurance Company and
you will receive written notification of the final determination
within sixty (60) days after receipt of your appeal.
Optional Group Accident - Aetna Insurance Company (800-377-3293)
Claims should be reported promptly.
When to File a Claim
Claims should be reported promptly, but must be reported within
thirty (30) days of the date of loss.
Where to File a Claim
In the event of your death, your local DaimlerChrysler Corporation
Personnel Department should be contacted. To report the death
of your spouse or dependent child, contact Benefit Express at
888-456-7800. You or your beneficiary will be provided forms and
instructions for filing a claim. TOP
To report a dismemberment loss claim on yourself, your spouse,
or your dependent child, please contact the insurance company.
How to File a Claim
Please complete the forms and provide any requested documents.
If a Claim Is Denied
If a claim is denied in whole or in part, a notice will be sent
by the Insurance Company explaining the reason for the denial,
including references to the appropriate option provisions. TOP
If you have questions or do not agree with the denial, written
inquiry should be made within sixty (60) days from the date the
claim was denied to the office that denied the claim, furnishing
all information supporting the appeal.
The appeal will be reviewed by the Insurance Company and written
notice of the final determination will be sent normally within
sixty (60) days after receipt of the appeal. If special circumstances
require an extension of time, a notice of such extension will
be sent within sixty (60) days following the appeal. TOP
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